The real “reward” there is the jokes, isn’t it? The jokes will act as reward if each jokes are personalised tailored to customer, make every customer feel recognized.

A personal joke will be the heart of a good restaurant loyalty program, making people feel seen and valued. But if the jokes are generic to every customer, the business should improve its marketing effort again.

Haha iya, saya sering ketemu juga restoran yang cuma mikirnya, “Yang penting kasih voucher, selesai urusan.”

Padahal kalau asal begitu, yang dapat voucher juga bingung mau diapain. Program loyalitas yang oke justru bisa bikin momen seru, kayak bikin pelanggan merasa punya “status spesial”. Jadi yang diingat adalah pengalamannya ketika makan di restoran itu.

Betul banget, serunya memang di situ. Program loyalitas itu bukan cuma soal kasih diskon, tapi juga bikin pelanggan merasa kayak “bintang tamu tetap” di acara makan restorannya.

Thank youu Glad the post clicked for you! Hope it sparks some ideas you can test in your own personal brand.

Love your post, mbak Vicky. Loyalty is not just about points, but about connection well explained. I learn more. Your point, inspiring me.

Sometimes he makes jokes that bring a smile and happiness in every customers.
It makes me feel warmly welcomed whenever i come back.

Hey, what about meeting or doing event for networking? Do you think it is interesting for organising any meeting/event in restaurant? Restaurant rewards are beneficial for these occasions.