Why Restaurant Discovery Doesn’t Always Lead to Dining
Most restaurants already provide the information customers need to book a table. The gap between discovery and dining is whether visitors can find it before they leave.
Three structural problems typically cause abandonment: information that is difficult to locate, navigation that does not match customer thinking, and calls to action that appear after visitors have already decided to leave. Your website may contain every answer a potential diner needs. The question is whether your architecture leads them to those answers.